The standard rental period is 4 days, starting from the day you receive the dress. This allows ample time for you to enjoy your outfit for special occasions like proms, weddings, or parties. If you need the dress for longer, please contact us in advance to arrange an extension, and we’ll do our best to accommodate your request.
Rental prices typically range from $89 to $129 for the standard 4-day rental, depending on the dress you choose. The final price may vary based on the dress's brand, style, and popularity. We strive to provide high-quality designer dresses at affordable rates to ensure you can shine without breaking the bank.
Full payment is required at the time of booking to secure your rental. We accept major credit cards, e-transfers, and cash payments, making it convenient for you to complete your transaction. Please note that bookings are only confirmed once payment has been processed.
Yes, a refundable security deposit is required for every rental to protect against damages and loss. The deposit amount ranges from $100 to $150, depending on the dress’s value. This ensures that we can maintain the quality of our collection for all customers.
The deposit will be refunded in full upon the return of the dress in good condition, with no damages or late returns. Refunds are processed within 7 business days after the dress is returned. If there are any deductions due to damages, you will be notified before any amount is deducted.
If the dress is returned damaged, stained, or with missing items (e.g., embellishments), the cost of repairs or replacement will be deducted from your deposit. We assess the condition of each dress upon return, and you will receive an itemized breakdown of any charges if applicable.
In the unfortunate event of lost dresses or irreparable damage, the full retail price of the dress will be deducted from your deposit. If the cost exceeds the deposit, you will be responsible for paying the difference. We recommend keeping the dress in a safe place to avoid such situations.
Late returns will incur a fee of $15 per day after the scheduled return date. This fee helps us manage our inventory and ensure that dresses are available for other customers. If the dress is not returned after 7 days, you will be charged the full retail price of the dress in addition to any late fees incurred.
All dresses are professionally cleaned before each rental to maintain their pristine condition. Renters are expected to return the dress in good condition. Minor wear is acceptable, but significant damage (stains, tears, missing embellishments) may result in deductions from the deposit or additional charges. Please report any damage upon return to avoid misunderstandings.
We encourage customers to try on dresses before renting to ensure a proper fit. However, please note that alterations are not permitted on rented dresses to maintain their original design and quality. We recommend checking our size guide or consulting with our staff for any sizing concerns.
